Last updated: 10 September 2026

Terms & Conditions

These terms apply when you browse, order, and pay for Knoxman South Africa clothing and accessories through this website.

Merchant Information

Trading name: Knoxman South Africa. Country of domicile: South Africa. Knoxman is a Rustenburg-born clothing brand operating with Johannesburg energy and serving South African customers. Customer care email: hello@knoxmansa.co.za.

• Goods sold: premium South African clothing and accessories, including the JKM Kutra, 9 2 5 Earrings, Long Sleeve FBOFTB, and selected Knoxman releases.
• Transaction currency: South African Rand (ZAR).
• Payment processor: Payfast hosted checkout.
• Delivery partner: The Courier Guy.

Orders And Payments

By placing an order, customers confirm that product, size, colour, contact, and delivery details are correct. Online payments are processed securely by Payfast. Knoxman South Africa does not store full card details on this website.

• The checkout shows product prices, delivery fee, order total, and ZAR currency before payment.
• Orders are processed only after payment confirmation.
• If a payment fails, is cancelled, or is flagged by Payfast, the order may not be processed.

Delivery Terms

Local South African orders are delivered through The Courier Guy. Standard delivery is charged at R75 per order unless another amount is shown at checkout. Delivery normally takes 2 to 5 business days after dispatch, with remote areas possibly taking longer.

Returns And Refunds

Eligible items may be returned within 7 days of delivery if unused, unworn, unwashed, unaltered, and returned with original packaging or tags where applicable. Earrings cannot be returned for hygiene reasons unless defective or incorrectly supplied. Approved refunds are issued to the original payment method where possible.

Cancellation Policy

Customers may request to cancel an order before it has been packed, dispatched, or handed to The Courier Guy. Cancellation requests must be emailed to hello@knoxmansa.co.za with the order reference as soon as possible. If the order has already been dispatched, it must follow the Knoxman return and refund process after delivery. Knoxman may cancel and refund an order if stock is unavailable, payment is not confirmed, fraud is suspected, or delivery cannot reasonably be completed.

Support And Law

These website terms are governed by South African law. For order help, delivery questions, returns, or payment queries, contact Knoxman South Africa at hello@knoxmansa.co.za.